PhotobookGenius - Privacy and Security
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(effective from 28th March 2021)

1. Welcome

Welcome to Photobook Genius, a website for creating Photobooks from your Social Media content. This Privacy Policy is designed to tell you about our practices regarding collection, use, and disclosure of information that you may provide via this site. Please be sure to read this entire Privacy Policy before using or submitting information to this site.

2. Your Consent

By using this site, you agree to the terms of this Privacy Policy and the Photobook Genius Terms of Use. Whenever you submit information via this site, you consent to the collection, use, and disclosure of that information in accordance with this Privacy Policy.

3. Information Provided by your Social Media Provider

So that we can create personalised products for you, you will be asked to grant us permission to access data held by your Social Media Provider (e.g. Facebook, Instagram, Dropbox, Google Photos, or any other provider you may choose to connect with via our service).

We will request and store some basic "Personal Information", such as your name and email address.

The other information made available to us via your Social Media Provider (your "Media Content") will depend on the chosen service. We will request access to your photos, photo albums and other related media such as posts and videos (where available). This may also include (where available) captions, comments, photo locations and the list of people in each photo. Some of this information will be personally identifiable (that is, information that can be uniquely identified with you), and it may also be private information (i.e. something that you don't want to share publicly).

Where possible, your Media Content will be accessed directly on your device, but we may also process your Media Content on our Servers. We will not usually store your Media Content, except to retain copies of albums you have ordered (so that you may re-order those albums again).

4. Offline Data Access

So that we can print orders that have been placed, our service is permitted to access the information made available by your Social Media Provider when you are 'offline' (i.e. when you are no longer using our website, and even after you have logged out) for as long as is deemed acceptable by your Social Media Provider. When a need arises (such as in order to respond to a request by you, or to fix a problem that may have arisen) we may access the information made available by your Social Media Provider.

5. Passive Information Collection

As you navigate through this site, certain anonymous information can be passively collected (that is, gathered without your actively providing the information) using various technologies, such as cookies, and navigational data collection (log files and server logs). Your Internet browser automatically transmits to this site some of this anonymous information, such as the URL of the Web site you just came from and the Internet Protocol (IP) address and the browser version your computer is currently using. This site may also collect anonymous information from your computer through cookies. You may set your browser to notify you when a cookie is sent or to refuse cookies altogether, but certain features of this site might not work without cookies.

This site may use and combine such passively collected anonymous information to provide better service to site visitors, customise the site based on your preferences, compile and analyse statistics and trends, and otherwise administer and improve the site for your use. We may at times combine personally identifiable information with passively collected information in order to personalise offers and the site for our users (for example, combined information may allow us to recommend products or features to you based on what you have liked in the past).

6. Use and Disclosure of Information

Our use of personally identifiable information, including data received from third party APIs, will be strictly limited to the sole purpose of providing our services to you.

Except as otherwise stated, we may use information collected via this site to improve the service provided, to customise the site to your preferences, to communicate information to you (if you have requested it), for our marketing and research purposes, and for any other purpose specified. In addition, we may make full use of all information acquired through this site that is not in personally identifiable form.

We may be required to disclose personally identifiable information you provide via this site to third parties, but only:

The collection, use, and disclosure of information contemplated in this Privacy Policy may involve a transfer of the information to other jurisdictions that may not have equivalent laws and rules regarding personally identifiable information as your country of residency.

7. Access, Correction, and Deletion

To keep personally identifiable information that you provide via this site accurate, current, and complete, please contact us as specified below and we will take appropriate steps to update or correct such information in our possession, or to delete your information from our contact list. If we no longer need personally identifiable information for any of the purposes referred to in this policy, we will take reasonable steps to either destroy or de-identify your information. At your request, we can delete your account and all of the information we hold related to your account such as your order history, media content and contact details.

8. Security

This site takes reasonable steps to protect personally identifiable information as you transmit it to our site and to protect such information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. You should keep in mind that no Internet transmission is ever completely secure or error-free. In particular, e-mail sent to or from this site may not be secure.

9. Links to Other Web Sites

This site may contain links or references to other Web sites to which this Privacy Policy does not apply. We encourage you to read the Privacy Policy of every Web site you visit.

10. How to Contact Us

If you have any questions, comments, requests, or concerns related to this Privacy Policy or the information practices of this site, you may contact a representative of Photobook Genius by e-mail at

11. Changes to our Service

The App and Website may change from time to time, which will result in features being added and possibly removed.

12. Changes to This Privacy Policy

If this Privacy Policy changes, the revised policy will be posted on this site. Please check back periodically, and especially before you provide any personally identifiable information.